Be aware, criminals are using coronavirus to trick people into sharing personal and financial information. Please stay alert to suspicious calls, texts or emails in relation to coronavirus asking you to update or share personal and financial information.
A genuine company will never ask you to reveal sensitive information. Please be vigilant and stop and think before you take action.
- Open bank accounts.
- Obtain credit cards, loans and state benefits.
- Order goods in your name.
- Take over your existing accounts.
- Take out mobile phone contracts.
- Obtain genuine documents such as passports and driving licences in your name.
How can I spot it?
The first you know of it may be when you receive bills or invoices for things you haven’t ordered, or when you receive letters from debt collectors for debts that aren’t yours.
If you’re a victim of identity theft, it can lead to fraud that can have a direct impact on your personal finances and could also make it difficult for you to obtain loans, credit cards or a mortgage until the matter is resolved.
Top tips for protecting yourself
Your bank, or any other company you deal with, will never ask you to reveal sensitive information such as your PIN or your account log in details. If you receive a request like this, end the call and call back on a number you know to be genuine.
If any company asks you to move money from one account to another, you should proceed with extreme caution. Especially if you’re being asked to pay a small sum in order to borrow money.
If you get an unexpected email or text from a company and it doesn’t feel quite right, don’t click links, open attachments or call the number providers if it differs from one you know to be genuine.